(877)885-4300

We at DN Equipment LLC.("DNEP") protect the personal information you provide us in accordance with this Privacy and Security Policy. We have prepared this Privacy and Security Policy to let you know how we collect, use, discloses and otherwise manages the personal information you provide to us. Also through the www.dnequipment.com website and other sites that may be established by (“DNEP”).

When you provide personal information at our site(s), to our Distribution Center, you are consenting to the manner in which DN Equipment Parts will collect, use, disclose and otherwise manage your personal information, as described below. DN Equipment Parts does engage third party service providers ("Service Providers") with whom your information may be shared. Service Providers have their own security policies and DN Equipment Parts is not responsible for their conduct.

Our Customer Pledge

DN Equipment Parts will collect, use, disclose and otherwise manage your personal information in accordance with this Privacy and Security Policy.

Collection and Use of Personal Information

DN Equipment Parts may collect and use personal information that you provide us when you:

  • Purchase, order, return, exchange or request certain information about DN Equipment Parts products and services;
  • Request warranty or tax exempt information;
  • Contact our distribution center;
  • Visit, register on, or participate in the features of one of DN Equipment Parts Sites, such as a forum or inquiry;
  • Enter a response to one of our surveys;
  • Provide DN Equipment Parts with comments or suggestions;
  • Provide DN Equipment Parts with any information contributed to our Sites on your behalf; or
  • Provide DN Equipment Parts other contact information.

When you use one of our Sites, certain additional information is collected without you being prompted to provide it. This information includes, but is not limited to, cookies; click tracking and tracer tags, which are covered below.

Purchasing from DN Equipment Parts


When you purchase products, you may do so anonymously when you pay with cash. If you use a credit or debit card for any of your purchases, whether online or at our distribution center, we will collect your credit or debit card information and keep a history of your purchases. DN Equipment uses this information to process your orders, to ensure proper delivery, to better assist you when you visit or call us as well as to improve our products and services.

When you return previously purchased merchandise or request a refund or exchange, you may be asked to give your name, address, telephone number and provide other information that identifies you, such as your driver's license. DN Equipment Parts collects this information to help prevent fraud.

Registration


Registration is an optional service provided by DN Equipment Parts through its Site(s). You do not have to register to browse or shop online. When you register, you are asked for certain personal information which may be used to assist us in our provision of services.

Updating Your Profile. If you need to view, change, update or delete any of your registration information, log in and click "My Account" at the top of the screen. You will be taken to a page where you can access your information so that you can edit it. For more, see our section entitled "Access to Personal Information."

Non-Voluntary Information


General Tracking Information, DN Equipment Parts keeps records of the pages visited by each site user. DN Equipment Parts aggregates this information with data on the pages visited by other users to track overall visitor traffic patterns. DN Equipment Parts uses this information to improve its Site(s) and to develop functions and user tools which will make it more responsive to the needs and preferences of our customers.

DN Equipment Parts website uses a technology called "cookies" to help facilitate transactions on the Site. A cookie is an element of software code that DN Equipment Parts site can send to your browser, which is then stored on your hard drive so we can recognize you when you return. All pages on our Site(s) where you are prompted to log in or that are customizable require that you accept cookies. If you have registered with our Sites, these cookies: (1) may let us know who you are; (2) are necessary to access the personal information previously provided to us by you in order to deliver products and personalized services; and (3) will provide us and our Service Providers with information that we will use to personalize our Sites in accordance with your preferences. Should you decide not to accept cookies from our Sites, you will limit the functionality we can provide when you visit our Site.

 We may collect additional automatic information about your visit to our Site(s), such as time of day, browser type and version, browser language, your operating system and platform, and the Internet Protocol (IP) address used to connect your computer to the Internet. This information is used for analytical purposes and to help us provide services to our customers. We may also use this information to administer and troubleshoot our Sites.

On occasion we may provide this aggregate information (which shall not include personally identifiable information) to vendors, potential advertisers, or news agencies to demonstrate the amount of interest in our Site and to help us plan for technical infrastructure requirements.

DN Equipment Parts Use of Personal Information

Research and Marketing


So we can better serve you, we may combine the personal information that you provide with publicly available information and information we receive from or cross-reference with our marketing partners and others. DN Equipment Parts uses that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.

Third Party Products


We may share personal information about DN Equipment Parts consumers with third parties in order to provide you with tailored information about products and services and special offers. These Service Providers also have their own privacy statement that sets out the manner in which they will collect, use and disclose personal information.

Service Providers


Some of our operations, such as our developers, may be managed by unaffiliated companies. These companies may have access to your personal information on a confidential basis only to the extent necessary to perform their functions.

Shipping


If your purchases are being shipped to you, we will share your shipping information with our delivery service providers (United Parcel Service, FedEx, U.S. Postal Service, or other delivery companies we select).Currently we are supported by UPS.

Acquisition


DN Equipment Parts reserves the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets to a third party acquirer.

Legal Disclosure


DN Equipment Parts must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law.

Third Party Links and Data


DN Equipment Parts Site(s) may include links to the websites of our business partners, vendors and advertisers. The inclusion of any link does not imply DN Equipment Parts endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we encourage you, read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your personal information. Third party Service Providers may need access to some of your personal information. In such cases, we only provide third party agents with the minimum amount of information needed to complete the requested service or transaction. We may also provide your information to our affiliated companies and successors. We reserve the right to provide third parties with aggregate statistics about our clients, traffic patterns and related site information. This data reflects site usage patterns, but does not contain personally identifiable information about any individual user.

Secure Shopping


When you place orders on DNEquipment.com your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology works with your browser to encrypt your order information before transmitting it to our server.

Access to Personal Information

As a registered user with our Sites, you can access your profile information at any time by:

  • Clicking on the "Sign In" (link) button at the top of any page on the Sites on which you registered, then
  • Clicking on the "Your Account" (link) button on the page header or on the "Your Account" link under Customer Support.
CaliforniaPrivacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.

Children's Privacy Policy

DN Equipment Parts does not intend to collect any personally identifiable information from children through the DN Equipment Parts Site(s). Please do not allow children under the age of 18 to provide any personally identifiable information ask questions or participate in communities related to our Sites. If we determine that a child under 18 has provided personal information in violation of this policy, we will delete that information as soon as practical. If you become aware that such information has been provided by a child under 18, please notify us.

Security Limitations

No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from unauthorized access, use or disclosure, DN Equipment Parts cannot ensure or warrant the security of any information you transmit to us on our Sites.

Changes to the Privacy and Security Statement

We may change this Privacy and Security Policy at any time in our sole discretion. Any updates to our Privacy and Security Policy will be posted on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Continued use of our Site(s), or Distribution Center, following our posting of the change notice or an updated Privacy and Security Policy will constitute binding acceptance of those changes.